To make sure the app runs smoothly and that you can activate your Pass and generate QR codes, we would recommend checking the following:
1) Please make sure that the Gregorian calendar is enabled. It is the only calendar our app is compatible with!
2) Then, kindly check that the time zone is set to ‘automatic’, matching the country where you currently are.
If you are using an iOS device, only iOS 13.0 and later is supported.
Whereas, if you are using an Android device, only devices with 6.0 OS and later are supported.
If your device is not supported, please contact us.