Please note that unfortunately, since our reservations system has to convey your information to multiple booking systems, there is a limitation as to the special characters and diacritics that can be included in your last name on the Pass, as it will affect your ability to book reservations.
Regrettably, this would include apostrophes, Umlaut, Eszett and various other accents used in Romance and Slavic languages.
Valid characters are uppercase letters (A-Z), lowercase letters (a-z), hyphen/dash (-), and spaces.
If the above applies to your name, please reach out to our customer service, and will simplify your name in our system, so that you may be able to book reservations via our website.
Our apologies for this inconvenience.